Do you provide customization service?
Yes, we offer professional customization services according to your specific requirements. Please send us your technical specifications or drawings, and our engineers will provide a suitable solution.
How can I get a quotation?
Please let us know the product model and quantity you require, and we will prepare a detailed quotation within 24 hours.
What is your minimum order quantity (MOQ)?
For most standard products, there is no strict MOQ. However, for customized products, we will confirm the minimum quantity based on your specific requirements.
What is your delivery time and shipping method?
Regular products can be shipped within 3 working days. We usually ship via UPS, DHL, or FedEx. For bulk orders, sea or air freight is also available.
Do you ship internationally?
Yes, we ship worldwide. Please provide your destination and we’ll recommend the most cost-effective and reliable shipping option.
What payment methods do you accept?
We accept T/T, PayPal, and Western Union. Other payment terms can be discussed for large or long-term cooperation orders.
What certifications and quality standards do you have?
Our factory is ISO 9001 certified, and all products comply with IEC and CE standards. Test reports and certificates can be provided upon request.
How do you ensure product quality?
We perform 100% inspection before shipment, including performance testing, burn-in testing, and final visual checks to ensure reliability and consistency.
What is your warranty policy?
All our products include a one-year warranty. For any quality issues, please contact us directly — our technical team will provide timely support or replacement.
Do you accept OEM/ODM orders?
Yes, OEM and ODM orders are welcome. Lead time for customized products is usually 2–4 weeks depending on the design.
Can I visit your factory?
Absolutely! You’re welcome to visit our factory anytime.
Ask Questions
Didn’t find the answer you were looking for?
Please ask your question to our customer service department.